Life@Matrix: Ben: Business Development Manager

I develop world-class brand partnerships and products for airlines whilst building excellent, long-lasting relationships with our partners.

My alarm goes off…

At 6am. I have a two-year-old daughter who gets us out of bed and currently enjoys an early morning ‘tea party’ with us and the full cast of Peppa Pig!

I’m responsible for…

Managing our brand partnerships, building strong relationships with them and working closely with our team to ensure we create and develop amazing First & Business Class branded products to go on-board world leading airlines.

I got the job…

By having a real passion for aviation and the airline industry. I previously worked in property which involved building strong, long-lasting client relationships. I have always been fascinated by the airline industry, so decided to take the plunge and have a career change. Now I build these relationships with our brand partners and see that we collaborate and produce the best products within our market.

My typical day…

Starts with a large coffee from our treasured coffee machine! I will then catch up with the airline team; we have colleagues based in our China, Hong Kong and Dubai offices so it’s a good time to speak, before they leave work for the day. After, I update our brand partners on their specific airline projects and ensure we are on track to meet any deadlines. The afternoon is often taken up by business development – external meetings with current brands or ones that we are looking to work with. Wellbeing is a big part of Matrix too, so if there is time, a few of us will do a lunchtime run or often there is a game of 5-A-Side football arranged after work.

My go-to snack at work is…

The delicious and addictive coconut chips that are in the Matrix healthy snack bar!

Favourite part of my job…

Meeting new people and how no one day is the same. Often things change or move very fast in our industry, so you have to be adaptable but that’s what makes it so interesting and challenging.

After work I… 

Try and make it home for my daughter’s bath and bedtime. My wife and I also love a good Netflix series and we’re currently binge-watching Bloodline!

What would be your advice for someone looking to get into this job?

Be positive, optimistic and build amazing relationships. A simple quote I like is: “Make Every Interaction count, even the small ones. They are all relevant”

Best bit about working at Matrix…

The people I get to work with on a daily basis. We really are lucky with the team that we have – there is tonnes of positive energy in the office and it really makes a difference coming to work. Oh, and of course the unlimited holiday is pretty great!