We are Matrix

We believe in more

Mission

We have the insight and ability to amplify your brand’s reach. Delivering ideas that are compelling and products that are memorable.

For over two decades, Matrix has grown to be an internationally recognised, award-winning product development agency. Headquartered in London with offices in Hong Kong, China, Dubai and Los Angeles, our innovative, creative team is fully devoted to quality production for each and every partner we work with.

We partner with global retail, airline and beauty brands to solve real business problems and strive to have a positive impact on communities and the world around us at the same time. Our human-centric, sustainable approach helps brands understand and react to emerging trends and allows for the creation of quality product that exceed customer expectations in order to increase sales and deliver exceptional experiences to their customer bases.

Our Values

Our values are part of our DNA. They guide the way we work with each other, our customers and our suppliers.

Drive

We’re a team of the brightest doers, smartest thinkers and most talented makers in the business. Our optimism and can do attitude allows us to be confident in our ideas and overcome obstacles. We embrace agility and focus on the positive results of change.

Curiosity

We’re naturally inquisitive and open to learning through new experiences. We understand the importance of feedback and use this to seek new and better ways of working.

Ownership

We deliver work we’re proud of by treating the business like it’s our own. Our unique team spirit ensures that we’re thoughtful in our approach, we take accountability and encourage others to do the same.

Relationships

We put a high value on integrity and authenticity by honouring our commitments, showing kindness, respect and encouraging collaborative and supportive relationships with everyone that we work with.

Our core values go hand in hand with our competency framework which guide our decisions on recruitment, developing our people and recognising and rewarding success.

We’re always looking for great people to join us, so if our values match yours, get in touch by emailing your CV to Careers@thisismatrix.com.

Ethics Banner Image

Ethics

Social and ethical responsibility underpins everything we do. So from product development to delivery, your brand values, and ours, are always met.

We believe that making good quality products need not come at the expense of others. Matrix recognises the importance of the communities from which we source and we have a strong commitment to improving the lives of workers within our supply chain.

We really care about where our products come from and under what conditions they are produced.

Firstly, we are proud to be a leader member of the Ethical Trading Initiative (ETI), which brings together brands, retailers, suppliers, unions and voluntary organisations to improve conditions for workers worldwide. The ETI base code forms the basis of our engagement with suppliers and is used as the internationally recognised standard against which we monitor our supplier’s performance.

Secondly, we use RESPECT and RESPONSIBILITY as the two principles that underpin our work;

  • We give RESPECT to all people within our supply chains and build better conditions for our workers.
  • We take RESPONSIBILITY for all our everyday business decisions and their impact within the supply chain.

The UK’s Modern Slavery Act requires organisations to make a public statement on the steps they are taking to identify and prevent modern slavery occurring in their operations and supply chains. Matrix are an advocate and supporter of this policy, we are proud to publish our first statement as an example to others of the positive steps we have taken to identify, monitor and reduce the risks in our supply chain.

Click here to download our 2019 statement.

Sustainability

Matrix started our sustainability journey by discussing the broader issues with a mix of external stakeholders including NGOs such as WRAP and Greenpeace. After much research, we arrived at the conclusion that supporting the circular economy is the most responsible approach for our business to take in the current climate.

The Ellen MacArthur Foundation was launched in 2010 with the aim of accelerating the transition to the Circular Economy and in October of 2018, they launched the New Plastics “Global Commitment”. Matrix are proud to be a signatory, along with 250 global brands, with the aim of achieving the following goals by 2025:

  • Eliminate problematic or unnecessary plastic packaging;
  • Move from single-use towards reuse models where relevant;
  • 100% of plastic packaging to be reusable, recyclable, or compostable;
  • Set ambitious recycled content targets across all plastic packaging used.
Sustainability Diagram

Team

We have a professional,  forward thinking, expert team in every area of the business whom embody our culture and no-fail philosophy.

Charlie Bradshaw Profile Photo

Charlie Bradshaw

Chief Executive Officer

Wendy Kent Profile Photo

Wendy Kent

Chief Operations Officer

Peter Jackson Profile Photo

Peter Jackson

Chief Digital Officer

Harry Zalk Profile Photo

Harry Zalk

Chief Commercial Officer

Ben Read Profile Photo

Ben Read

Creative Director

Vikki Smith Profile Photo

Vikki Smith

Client Services Director

Hannah-Thompson-Profile-Photo

Hannah Thompson

Head of People

Steve Wickham Profile Photo

Steve Wickham

Head of Compliance

David English Profile Photo

David English

Head of Beauty

Sergio Anna Profile Photo

Sergio Anna

Head of Product