We are Matrix

We believe in more

Mission

We have the insight and ability to amplify your brand’s reach. Delivering ideas that are compelling and products that are memorable.

For over two decades, Matrix has grown to be an internationally recognised, award-winning product development agency. Headquartered in London with offices in Hong Kong, China, Dubai and Los Angeles, our innovative, creative team is fully devoted to quality production for each and every partner we work with.

We partner with global retail, airline and beauty brands to solve real business problems and strive to have a positive impact on communities and the world around us at the same time. Our human-centric, sustainable approach helps brands understand and react to emerging trends and allows for the creation of quality product that exceed customer expectations in order to increase sales and deliver exceptional experiences to their customer bases.

Our Values

Our values are part of our DNA. They guide the way we work with each other, our customers and our suppliers.

Drive

We’re a team of the brightest doers, smartest thinkers and most talented makers in the business. Our optimism and can do attitude allows us to be confident in our ideas and overcome obstacles. We embrace agility and focus on the positive results of change.

Curiosity

We’re naturally inquisitive and open to learning through new experiences. We understand the importance of feedback and use this to seek new and better ways of working.

Ownership

We deliver work we’re proud of by treating the business like it’s our own. Our unique team spirit ensures that we’re thoughtful in our approach, we take accountability and encourage others to do the same.

Relationships

We put a high value on integrity and authenticity by honouring our commitments, showing kindness, respect and encouraging collaborative and supportive relationships with everyone that we work with.

Our core values go hand in hand with our competency framework which guide our decisions on recruitment, developing our people and recognising and rewarding success.

We’re always looking for great people to join us, so if our values match yours, get in touch by emailing your CV to Careers@thisismatrix.com.

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Ethics

Social and ethical responsibility underpins everything we do. So from product development to delivery, your brand values, and ours, are always met.

We believe that making good quality products need not come at the expense of others. Matrix recognises the importance of the communities from which we source and we have a strong commitment to improving the lives of workers within our supply chain.

We really care about where our products come from and under what conditions they are produced.

Firstly, we are proud to be a leader member of the Ethical Trading Initiative (ETI), which brings together brands, retailers, suppliers, unions and voluntary organisations to improve conditions for workers worldwide. The ETI base code forms the basis of our engagement with suppliers and is used as the internationally recognised standard against which we monitor our supplier’s performance.

Secondly, we use RESPECT and RESPONSIBILITY as the two principles that underpin our work;

  • We give RESPECT to all people within our supply chains and build better conditions for our workers.
  • We take RESPONSIBILITY for all our everyday business decisions and their impact within the supply chain.

The UK’s Modern Slavery Act requires organisations to make a public statement on the steps they are taking to identify and prevent modern slavery occurring in their operations and supply chains. Matrix are an advocate and supporter of this policy, we are proud to publish our first statement as an example to others of the positive steps we have taken to identify, monitor and reduce the risks in our supply chain.

Click here to download our 2017 statement.

Sustainability

People, Planet and Prosperity are at the heart of our business principals and it is our moral responsibility to adopt the highest standards of social and ethical conduct throughout our internal operations and supply chain. We drive transparency through our business model of honesty and integrity, and promote a ‘beyond audit approach’ with our factories through our internal CSR training workshops and capacity building projects.

We train, support and guide our suppliers to comply with the minimum requirements of international quality management and social & ethical standards. As a Leader member of the Ethical Trading Initiative (ETI), we work collaboratively with brands and retailers to drive realistic and sustainable change in working conditions through improved productivity and HR studies.

We are also committed to minimising the economic and environmental impact of our internal and external operations. Matrix are proud to be a signatory of the New Plastics Economy “Global Commitment”, along with 250 global brands, with the aim of achieving the following goals by 2025:

  • Eliminate problematic or unnecessary plastic packaging
  • Move from single-use towards reuse models where relevant
  • 100% of plastic packaging to be reusable, recyclable, or compostable
  • Set ambitious recycled content targets across all plastic packaging used

Matrix’s equal opportunities policy on dignity at work, aims to promote equality, harmony and respect amongst individuals and to eliminate discrimination, harassment and victimisation of all kinds.

Matrix Sustainability Forest Photo

Team

We have a professional,  forward thinking, expert team in every area of the business whom embody our culture and no-fail philosophy.

Charlie Bradshaw Profile Photo

Charlie Bradshaw

Chief Executive Officer

Wendy Kent Profile Photo

Wendy Kent

Chief Operations Officer

Peter Jackson Profile Photo

Peter Jackson

Chief Digital Officer

Harry Zalk Profile Photo

Harry Zalk

Chief Commercial Officer

Ben Read Profile Photo

Ben Read

Creative Director

Vikki Smith Profile Photo

Vikki Smith

Client Services Director

Hannah Thompson Profile Photo

Hannah Thompson

Head of People

Steve Wickham Profile Photo

Steve Wickham

Head of Compliance

David English Profile Photo

David English

Head of Beauty

Sergio Anna Profile Photo

Sergio Anna

Head of Product